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 |  6 min read

What Are 10 Things a Website Should Have?

In today’s digital world, having a website is essential for any business, organisation or individual to reach a wider audience. A website can be the first impression a potential customer has of a business or brand, making it critical to ensure that it is designed to attract and retain visitors.

This article will provide readers with a comprehensive guide on the 10 essential elements that a website should have to maximise its potential. Additionally, we will explore the importance of inclusivity in website design, ensuring that everyone has equal access to the content and functionality of a website.


Accessibility refers to designing websites to be usable by everyone, including those with disabilities. It’s essential to ensure that a website is accessible to all users, regardless of their ability or disability. A website that is not accessible can be frustrating and inaccessible to people with disabilities, resulting in a loss of potential customers or visitors. The following are ways to make a website accessible:

  • Use alt tags for images to provide text descriptions for people with visual impairments.
  • Use clear and concise language on your website that is easy to read and understand.
  • Ensure that your website has good colour contrast to make it easier for people with colour blindness or visual impairments to read.
  • Provide alternative methods of navigation, such as keyboard controls, for people who cannot use a mouse.
  • Make sure that any videos on your website have captions for people who are deaf or hard of hearing.


Navigation is crucial for the user experience of a website. A clear and straightforward navigation system can help visitors find the information they need quickly and efficiently.

Here are some best practices for website navigation:

  • Use clear and concise labels for navigation links.
  • Ensure that the navigation is consistent throughout the website.
  • Use breadcrumbs to help users keep track of their location on the website.
  • Include a search bar to allow users to find specific information quickly.
  • Keep the navigation menu organised and uncluttered.

Mobile Responsiveness

More and more people are using their mobile devices to access the internet, making it essential to have a website that is mobile-responsive. A mobile-responsive website means that it can adapt to different screen sizes and maintain functionality. Here are some tips for making a website mobile-responsive:

  • Use a responsive design that automatically adjusts to the user’s screen size.
  • Optimise images and other media for mobile devices to reduce loading times.
  • Keep the layout simple and easy to navigate on smaller screens.
  • Use large, legible fonts to ensure readability on smaller screens.
  • Ensure that the website is easy to use with touch-screen devices.

Visual Design

The visual design of a website can make or break a visitor’s first impression. A well-designed website can help build trust and credibility with potential customers. Here are some best practices for website design:

  • Use a consistent colour scheme that reflects your brand.
  • Ensure that the website is easy to read with good typography and font selection.
  • Use high-quality images and videos that are optimised for web use.
  • Use whitespace to improve the website’s readability and create a sense of balance.
  • Make sure that the website’s design is in line with its purpose and target audience.


High-quality content is crucial for a website’s success. It’s essential to provide visitors with informative and engaging content that reflects your brand’s values and purpose. Here are some tips for creating engaging content:

  • Use a tone of voice that reflects your brand’s personality.
  • Keep the content concise and focused on the main message.
  • Use headings and subheadings to break up large blocks of text and improve readability.
  • Use visuals, such as images and videos, to complement the content.
  • Use customer testimonials and reviews to build trust and credibility.

Contact Information

Including clear and easy-to-find contact information is essential for any website. Visitors should be able to contact a business or organisation quickly and easily if they have any questions or concerns. Here are some best practices for displaying contact information:

  • Include a dedicated “Contact Us” page with a form for visitors to fill out.
  • Display the business or organisation’s physical address and phone number on the website.
  • Include social media links to allow visitors to connect with the business or organisation.
  • Use a chatbot or live chat feature to provide real-time assistance to visitors.
  • Ensure that the contact information is consistent throughout the website.


Website security is essential to protect visitors’ data and maintain the website’s integrity. A website that is not secure can be vulnerable to hacking and other cyber threats. Here are some ways to secure a website:

  • Use a secure web hosting service that includes SSL encryption.
  • Use strong passwords for all user accounts.
  • Regularly update the website’s software to fix any security vulnerabilities.
  • Use a firewall to protect against unauthorised access.
  • Use a backup system to ensure that the website’s data is secure.


Website analytics can provide valuable insights into the website’s performance and visitor behaviour. It’s essential to track website performance to identify areas for improvement and measure the website’s success. Here are some tools for website analytics:

  • Google Analytics is a free tool that provides website traffic and visitor behaviour data.
  • SEMrush is a paid tool that provides in-depth analytics and competitive analysis.
  • Crazy Egg is a tool that provides heatmaps and click-tracking data to identify areas for improvement.
  • Hotjar is a tool that provides user behaviour analytics, including user recordings and surveys.
  • A/B testing tools, such as Optimizely, allow you to test different versions of the website to improve performance.

Fast Page Load Speed

In today’s fast-paced digital world, users have little patience for slow-loading websites. A website that takes too long to load can result in high bounce rates and lower search engine rankings. Therefore, it’s crucial to ensure that a website loads quickly to provide a positive user experience. Here are some tips for improving page load speed:

  • Optimise images and videos to reduce file size.
  • Use a content delivery network (CDN) to reduce server response time.
  • Minimise HTTP requests by combining CSS and JavaScript files.
  • Use browser caching to store frequently used files on the user’s computer.

Clear Call-to-Action

A clear call-to-action (CTA) is essential to encourage visitors to take the desired action on the website, such as making a purchase or filling out a form. A website with a clear and compelling CTA can increase conversions and drive business growth. Here are some tips for creating an effective CTA:

  • Use action-oriented language that clearly communicates what the user should do.
  • Make the CTA visually prominent, such as using contrasting colours or larger font sizes.
  • Place the CTA in a prominent location, such as above the fold or at the end of a blog post.
  • Test different variations of the CTA to determine the most effective design and messaging.


A website should have 10 essential elements to maximise its potential: accessibility, navigation, mobile responsiveness, visual design, content, contact information, security, and analytics. Inclusivity is also essential to ensure that everyone can access and use the website, regardless of their ability or disability.

By implementing the tips and best practices discussed in this article, businesses and organisations can create a website that provides a positive user experience and attracts and retains visitors. Remember, a well-designed website is essential for any business or organisation to succeed in today’s digital world.

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